The Genuine spare parts sold on this website are covered by a 12 month manufacturers guarantee.

In the instance that your product has a manufacturing fault, you are covered by the guarantee, providing the product is still in warranty.

Exclusions to this will be:

  • Damage due to lime scale or any waterborne debris
  • Damage caused by inappropriate cleaning products
  • Damage to the product during installation
  • Fault caused through incorrect installation
  • The product being used for a purpose other than that intended by the manufacturer.

In the unlikely event of a failure within the Guarantee period please contact us and we will assist you with your query.

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